Media Advisory: Discoloured Tap Water

Situation is temporary, water quality remains high Newmarket – Discoloured water conditions have been occurring in south west areas in the Town of Newmarket due to a recent equipment malfunction in a York Region water control valve. The equipment has been repaired and we continue to monitor the situation. 

The discolouration is a temporary aesthetic result; the water remains safe to consume. Pipes have been flushed and the area will continue to be monitored. If residents are experiencing discoloured water they are advised to run household cold water taps for approximately five minutes or until the water is clear. If this does not resolve the issue, please contact the Town of Newmarket at 905-953-5300. 

The Regional Municipality of York and the Town of Newmarket work together to ensure residents, businesses and visitors have access to safe and clean drinking water.  Last year, more than 18,600 drinking water tests were performed to confirm the quality of Regional tap water and for the past three years York Region has received top marks in the Greater Toronto Area for its water quality.

We recognize this is in an inconvenience and thank you for your cooperation.

The Regional Municipality of York is a confederation of nine local municipalities and provides a variety of programs and services to almost 1.2 million residents, 50,000 businesses and 580,000 employees. More information about the Region’s key service areas is available at   

Media Contact:arbara Moss, Corporate Communications, The Regional Municipality of York
905-830-4444/1-877-464-9675, ext.71237 or cell: 905-505-5775

AlertKelly Broome